Return Policy

To initiate a return please use the form found here.
For quicker returns, please be aware of the following:

  • All returns are subject to approval and must be done within 30 days.
  • No refunds will be given without receipt.
  • Items authorized for exchange/refund must be sealed and in original condition.
  • Bulk herbs and teas are final sale.
  • Special or customized products are final sale.

Thank you for your cooperation.

Please report any invoice or shipping errors or damages within 5 days. We will be happy to rectify the problem.

All pre-approved returns are subject to a restocking fee. All returns must be pre-authorized prior to sending them back.