Frequently Asked
Questions
| Welcome
to frequently asked questions.
If you do not find an answer
to your question you may use
our question
form. |
  What
illnesses can be treated with herbs?
How
long will it take?
What form do the remedies take?
Do I have to stop taking medication
from my doctor?
Do I have to have my doctors
permission to take herbs?
Are the herbal remedies safe?
What happens when I visit the
herbalist?
How often will I have to come?
How much does it cost?
Placing an Order
Payments
and Policies
Shipping
 What
illnesses can be treated with herbs?
| While a cure is
never guaranteed, herbs can be
effective in treating many
conditions ranging from acute
things like tonsillitis and
infections to more chronic
things like eczema, bronchitis
and arthritis. There are
really no illnesses where
herbs cannot offer at least
some relief. |
How
long will it take?
| There is no
single simple answer to this
question. Really it depends
very much on the individual
and on the nature of the
illness. Generally speaking,
the longer you have been sick
the longer it will take to
regain your health. As a
general guideline, you could
expect to see some improvement
within 2 to 3 weeks and to
have significant results
within 2 to 3 months. |
What
form do the remedies take?
| Herbal remedies
are usually given in easy to
take liquid form, as tinctures
or syrups, or may be
given dried to be made into a tea.
Sometimes they are also given
in powdered form as capsules
or tablets, and creams
and lotions may also be
used. |
Do
I have to stop taking medication from
my doctor?
| No, you are not
asked to stop current
medication, and the herbs will
not interfere in any way with
the effects of your
prescription drugs. When you
are better your M.D. will
decide if you should cease
your medication. |
Do
I have to have my doctors permission
to take herbs?
| No, you are
free to seek health care
wherever you wish, but it is
usually a good idea to let
your doctor know what you are
doing so that he/she and the
herbalist can work together
for the greater good of you,
the patient. |
Are
the herbal remedies safe?
| Given under the
supervision of a trained
herbal practitioner, the
remedies are completely
safe. They have no side
effects and no
cumulative effects. Herbs
are natural, non-invasive, and
work in harmony with the
body's own healing powers. |
What
happens when I visit the herbalist?
|
In your
first visit, which takes an
hour to an hour and a half, a
full medical history will be
taken to determine your basic
level of health as well as to
find out about your specific
health problems. It may also
be necessary to carry out
certain assessment procedures
such as listening to your
heart or feeling for your
liver etc. Your diet and
general lifestyle will also be
discussed.
In
subsequent visits we will
review the changes and
progress in your condition and
your remedies will be adjusted
accordingly. |
How
often will I have to come?
| Your second
visit is usually 2 or 3 weeks
after the first, and following
this, visits will be at 3, 4
or 6 week intervals depending
on the needs of the
individual. |
How
much does it cost?
| Herbal remedies
and visits to the herbalist
are not covered by any
health care plans. The first
visit will cost you $50 - $100
depending on the experience of
the practitioner. The remedies
are extra and work out to
around $12 to $15 per week or
about the price of a
cappuccino every day. |
Orders
Payments
and Policies
| All prices are
subject to change without
notice. Prices current at
publication time or valid
quote.
RETURNS:
Items must be returned in the
unopened, original condition,
within 7 days of delivery, for
a store credit, (less shipping
charges). There are no returns
on products without their
safety seals, unless
merchandise is faulty.
We do not accept returns for herb or tea products.
All returns must be pre-authorized
prior to sending them back.
|
Shipping
|
Gaia Garden ships to locations within
the continental United States or Canada
by using Expedited Parcel service or Express
Parcel service. Online and mail orders
are usually packaged within 1-2 business
days after we receive your order, and then
shipped. Shipping time depends on your
location and will be estimated before you
finalize your order:
-
Standard (Expedited) Parcel Service
Standard shipping to USA is between $11.71
and $13.04, depending upon your location.
Average standard shipping time to most
USA locations is between 7-10 business
days.
-
Express Parcel Service
Express shipping to the USA is between $17.30
and $19.96. Average express shipping time
is roughly twice as fast as standard shipping.
Free Shipping
If you place
a order in excess of $75,
and your location is within the continental
United States or Canada, we will ship your
order using standard shipping for free!
The $75 free shipping promotion does not
apply to wholesale orders. Gaia Garden
reserves the right to change or discontinue
the Free Shipping promotion at any time.
This offer is only applicable to online
orders placed through GaiaGarden.com and
GaiaGarden.ca.
International Orders
Orders which need to be shipped to locations outside the continental
United States or Canada are considered
International Orders and are
not considered final until our Mail-Order Department contacts
you to discuss your shipping options. We
are only able to ship herbal products to
international locations using 4-day air
delivery. The default shipping fee for
international orders is $50, unless
our mail order department contacts you
regarding an increase to your shipping
charge.
International orders are
not eligible for free shipping.
Customs & Duty
We indicate on our delivered packages the common necessary information
in order to facilitate the smoothest and
shortest customs clearing process. However,
Gaia Garden is not responsible for any
customs matters and duty charges that are
applied in the customer's country.
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